Wednesday, June 19, 2013

At SoBellas Appliance Repair San Antonio, TX, we have an ongoing commitment to continually improving our service offerings and customer service experience. We've provided the answers to some of the most frequently asked questions on appliance repair here, but if you don’t see what you’re looking for you can always call one of our friendly appliance repair reps for personalized assistance.  We are always here to answer questions.  Read below for some frequently asked questions.

Do I have to use an authorized service center for my appliance repairs in San Antonio?   No, you do not have to use an authorized service center, but doing so can provide significant benefits. Not only can you get your warranty repairs done hassle-free, you can also rest easy knowing that the technicians working on your appliance have been specifically trained to do so and are intimately familiar with its workings. At SoBellas Appliance Repair, we offer certified repair service for Amana, Jenn-Air, Maytag, Samsung, GE, Fisher & Paykel, Subzero, Wolf and Whirlpool appliances.

Can’t I just do the repairs myself? If you feel confident repairing your appliance on your own, we can help you to locate the correct factory-certified parts for your repair. However, if you want a full-service experience, we can provide professional service. All of our technicians are fully trained in appliance repair, including training from manufacturers.  The technicians performing service on our appliances in our authorized service center have all the necessary certifications.  Please be very careful if attempting to perform any appliance repairs on your own.

Do you use factory-certified parts? Yes, we always recommend factory-certified parts for your name-brand appliances, as these parts provide the best quality repairs.

Can I get same-day service? Yes, we make an effort to provide same-day service to our customers whenever possible.   We make an extra effort with our own customers who have a service agreement with our company.  Ask us how you can get on our appliance repair priority list.

Can I get emergency service? Our business hours are 8-6 Monday-Friday and 9-2 on Saturday.

Although you probably don’t think about it much, your refrigerator actually has a very important job to do. It has to run continuously all day and all night to keep your food from spoiling. Few other appliances in your home get subjected to this kind of workload! Refrigerators don’t break down often, but when they do you can be faced with a major problem. Fortunately, you can call SoBellas Appliance Repair for fast, quality refrigerator repair in San Antonio, TX and correct the following common refrigerator performance issues:

If puddles of water keep mysteriously forming under your fridge; you have a leak somewhere in the tube that provides water to your ice dispenser. You can stop the leak by turning off the water using the dedicated shutoff valve. Then, call SoBellas Appliance Repair to find the leak and provide the needed refrigerator repair.

If water is accumulating inside the fridge, you have a blocked drain tube. A tech from SoBellas Appliance Repair can remove the blockage from the drain plug and the drain pan.

If your refrigerator is cycling on and off more frequently than usual, this means that the condenser coils are having trouble working. The condenser coils enable the evaporator coils to produce cold air, but if the coils get dirty or blocked, they won’t be able to do their job. You can call a repairman to clean the coils and check the condenser fan to make sure heat is able to dissipate properly from the condenser coils.

Washer Repair , Use high-efficiency detergent with high-efficiency washers Examine hoses and tubes regularly always check clothes pockets before washing Dryers Clean lint traps and filters regularly Use fabric softener sparingly.

Dishwashers Repair, Prewash dishes or clean the food trap regularly do not use bleach-based cleaners on seals.

Refrigerator Repair,  vacuum the condenser coils to remove hair and lint Keep temperatures set to manufacturer’s guidelines for maximum efficiency look out for mildew specks in the ice from your ice maker.

At SoBellas Appliance Repair San Antonio, we care about our customers. We want them to get the maximum life out of their appliances, so we provide suggestions for preventative maintenance as well as repair services. When caring for your appliances, the number one rule is always to follow the manufacturer’s guidelines and recommendations. 

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